We engaged Bernadette to provide both Management Leadership and Customer Service training. I could not be happier with the results. Bernadette’s expertise in inviting our employees to focus on their self-awareness and communication skills provided immediate results and the basis for continuous process improvement. At Dakota Financial, we invest in our employees, and Bernadette's custom training program's impact was immediately realized. Her "Brain-based" leadership approach and unparalleled experience and knowledge greatly benefited our employees.